Frequently asked questions

Every month, we'll send you a kit featuring a new cocktail recipe created by a top bartender. Each kit contains all the ingredients (including alcohol) needed to create the featured cocktail at home, along with a printed recipe card, instructions and additional cocktail ideas. We ship full-sized product, so you'll be able to master the recipe and grow your home bar at the same time.

We offer three different plans: Mixers, Monthly, and Premium. All plans are month-to-month memberships that can be cancelled at anytime. Learn more about our different plans here. Sign up by the 5th of the month to receive the current month's kit. We'll do our best to accommodate late sign ups as our supplies remain available.

No, there are no hidden fees. Both our monthly subscriptions and individual kits include all shipping and handling fees. A subscription member may place an order for additional alcohol at any point and we'll do our best to accommodate. Additional orders and special requests will be charged a separate fee.

Yes. The Mixers, Monthly, and Premium plans may be cancelled at anytime. If you wish to cancel, please do so by the 5th of the month to avoid being charged again. Subscriptions cancelled after the 4th will take effect the following month.

Due to the nature of our products, we do not accept returns on kits that have already shipped. Our subscription and individual kits cannot be exchanged and are non-refundable. We strive to send only high quality, fresh ingredients to you. However, if you’re unhappy with your items, please let us know so we can find a way to help. We will also replace any items that are damaged upon receipt. Please contact us at support@craftedtaste.com.

Yes. Simply contact us at support@craftedtaste.com with any changes to your shipping and/or billing information and we’ll update your account. Please note that if you do need to change your address, you should contact us as soon as possible to make sure your subscription service is uninterrupted. You can contact us to change, cancel, or renew your subscription plan, as well. To view your current subscription details and any individual kit purchases, log on to your account at www.craftedtaste.com/account/login.

We ship all memberships at the same time, around or shortly after the 15th of every month. Depending on where you are in the country, you should expect your packages to arrive 2-3 days later. You’ll receive all non-alcoholic ingredients and featured recipe materials directly from Crafted Taste, along with a separate alcohol shipment from one of our partner liquor merchants. We will do our best to match up the delivery dates of both packages.

We do not charge your credit card at sign up; instead you'll see your first charge when your first kit is scheduled. After this, your credit card will be charged on the 5th of each new month unless you decide to opt-out for the month or cancel your subscription. Please cancel by the 5th of the month to avoid being charged again. Subscriptions cancelled after the 5th will take effect the following month.